You know the old saying, "Location, location, location". This office is very convenient, being so easy to get to from College Dr at the Concord-College intersection. Once you walk in, you're greeted with a cheery welcome from the front desk staff, and the wait is never very long. I first found this practice after I had been to another dentist AND an endodontist, who weren't able to pinpoint the reason for my toothache pain after I had a root canal procedure. I am forever grateful to Dr. Randall for diagnosing my issue and treating it so that today, I am pain free. Another area this dental office excels in is how they quickly and efficiently handle insurance claims. I was denied a claim, but after a letter from my dentist to the insurance company the issue was resolved to my great relief. To those that don't have insurance, they also offer a solution so that you can get treatment. Speaking of finances, the prescription toothpaste is not priced out of the ballpark, like some dental offices, so they are mindful of patients who are on a tight budget. I'm very pleased with the care of all of the staff I've come into contact with for various reasons (billing, cleaning (2 wonderful dental hygienists), pain management (Dr.Randall), teeth maintenance (Dr. O'Shee), and checkout. I cannot recommend them highly enough, as it's a true team effort: 5 out of 5 stars!
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